coki88 is committed to handling your personal data with transparency, integrity, and care. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data as a coki88 member.
A plain-language summary of how coki88 approaches data privacy. The full legal text in the sections below takes precedence in all cases.
Every data exchange between your device and coki88's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Your account credentials, payment details, and personal information are never transmitted in plain text.
coki88 does not sell, rent, or trade your personal information to third-party marketing companies. Data shared with our service providers is strictly limited to what is necessary to deliver the coki88 platform and comply with our licensing obligations.
Identity documents submitted for KYC verification (KTP, passport) are stored in an access-controlled environment with restricted personnel access. Document images are retained only for as long as required by our licensing and anti-money-laundering obligations.
You have the right to access, correct, and — where legally permitted — request deletion of your personal data held by coki88. Submit a data request at any time via live chat or by emailing the support team. Requests are acknowledged within five Working Days.
coki88 collects only the personal data that is genuinely necessary to operate the platform, process transactions, verify identities, and comply with regulatory requirements. We do not collect data for its own sake or request information that exceeds what the platform functionally requires.
In the event of a personal data breach that poses a risk to your rights and interests, coki88 will notify affected members without undue delay. We maintain an incident response plan and conduct regular security reviews to minimise breach risk across all platform systems.
The table below summarises the main categories of personal data coki88 collects, the primary purpose for collecting each category, and the standard retention period that applies.
| Data Category | Examples | Primary Purpose | Retention |
|---|---|---|---|
| Identity Data | Full name, date of birth, nationality, KTP / passport number | Account registration, KYC verification, age eligibility checks | 5 years post-closure |
| Contact Data | Email address, phone number, registered city (e.g., Jakarta, Surabaya) | Account communications, security alerts, support correspondence | 5 years post-closure |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri), e-wallet IDs (OVO, DANA, GoPay) | Deposit and withdrawal processing, anti-money-laundering checks | 7 years post-closure |
| Transaction Data | Deposit and withdrawal history, bet history, game session records, IDR amounts | Account statements, dispute resolution, regulatory reporting | 7 years post-closure |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Fraud prevention, security monitoring, platform optimisation | 2 years |
| KYC Documents | KTP scans, passport images, bank account screenshots | Identity verification, AML compliance | 5 years post-closure |
| Usage Data | Pages visited, features accessed, game preferences, click-path analytics | Platform improvement, personalised promotions, responsible gaming monitoring | 2 years |
| Communications Data | Live chat transcripts, support email content, complaint records | Support quality assurance, dispute resolution, compliance records | 3 years |
This Privacy Policy applies to all personal data processed by the Company operating the coki88 brand ("coki88", "we", "us", "our") in connection with the coki88 platform accessible at coki88.pro. It covers data collected from members, prospective members, and visitors to the Platform, regardless of the device or network used to access coki88.
coki88 acts as the data controller for all personal information collected directly through the Platform. Where we engage third-party service providers — such as payment processors, game studios, or identity verification services — those parties act as data processors on our behalf and are bound by contractual obligations consistent with this Policy.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming policy, both of which contain additional information relevant to how coki88 manages your account and your rights as a member.
When you register a coki88 account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you actively provide us with personal data. This includes:
When you use the coki88 platform, we automatically collect certain technical and behavioural data through server logs, cookies, and analytics tools:
coki88 collects personal data through the following channels:
coki88 processes your personal data for the following specific purposes:
coki88 relies on the following legal bases when processing your personal data:
coki88 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors handling IDR transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja; identity verification providers conducting KYC document checks; game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Pocket Games Soft; and cloud infrastructure providers hosting the Platform. All service providers are bound by data processing agreements that restrict their use of your data to the services they provide on our behalf.
coki88 may disclose personal data to regulatory authorities, law enforcement agencies, or judicial bodies where required to do so by applicable law, a valid court order, or our licensing conditions. Such disclosures will be limited strictly to the information requested and will be made in accordance with applicable legal process.
In the event of a merger, acquisition, restructuring, or sale of assets involving the Company, your personal data may be transferred to the acquiring or successor entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms will continue to apply.
coki88 does not sell, rent, or otherwise transfer your personal data to third-party advertisers or data brokers for their independent marketing purposes. Any data shared with marketing partners is used solely to facilitate coki88 promotional communications to opted-in members.
coki88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and licensing obligations. Specific retention periods by data category are set out in the summary table above. As a general principle:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.
coki88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
As a coki88 member, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team via live chat or by emailing [email protected] (plain text — not a clickable link). We will acknowledge your request within five Working Days and aim to resolve it within 30 days.
Request a copy of the personal data coki88 holds about you, along with information on how it is used.
Ask us to correct any inaccurate or incomplete personal data held in your coki88 account.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Ask us to restrict processing of your data in certain circumstances, such as while you contest its accuracy.
Receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on our legitimate interests or for direct marketing purposes at any time.
Please note that some rights are subject to limitations where coki88 is required to retain or process data to comply with legal obligations, including AML and licensing requirements. In such cases we will explain the applicable limitation clearly in our response to your request.
Cookies are small text files placed on your device by coki88.pro when you visit the Platform. They allow the Platform to recognise your device across sessions, maintain your login state, and collect usage analytics. coki88 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can control or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the coki88 Platform and may prevent you from logging in or completing transactions. Instructions for managing cookies in common browsers are available in each browser's help documentation.
The coki88 Platform is strictly intended for individuals aged 21 years and over. coki88 does not knowingly collect personal data from individuals under the age of 21. If we become aware — through KYC verification, behavioural signals, or any other means — that personal data has been collected from a person under 21, we will immediately suspend that account, delete the associated personal data to the extent permitted by law, and notify the relevant authorities where required.
If you are a parent or guardian and believe that your child under 21 may have registered a coki88 account, please contact our support team immediately via live chat so that we can take appropriate action without delay.
coki88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. Where amendments are material — meaning they significantly affect how we collect, use, or share your personal data — we will provide advance notice via a Platform notification or an email to your registered address before the changes take effect.
The "Last Updated" date at the top of this page will be revised whenever the Policy is amended. We encourage you to review this page periodically to stay informed of how coki88 protects your data. Your continued use of the Platform following any amendment constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how coki88 handles your personal data, please get in touch through the following channels:
For concerns related to responsible gaming, account limits, or self-exclusion, please visit our Responsible Gaming page or raise the matter directly with a live chat agent who can activate the relevant tools on your account immediately.
Your privacy is a priority at coki88. With secure encryption, strict data controls, and 24/7 Indonesian-speaking support, you can enjoy sports betting, live casino, and slots with full confidence. Explore the platform or reach out to our team if you have any questions.